Support

We're here to help. Reach out via email or browse the documentation below.

Contact us

For any questions, billing issues, or technical problems, email us at . We typically respond within one business day (Monday–Friday, CET).contact@notarai.io. We typically respond within one business day (Monday–Friday, CET).

NotarAI is operated by Arthur Temmerman (VAT BE1031912625), Belgium.

Documentation

The covers authentication, endpoints, file formats, rate limits, and webhook events. For advanced workflows and CMS integration, see the .The API documentation covers authentication, endpoints, file formats, rate limits, and webhook events. For advanced workflows and CMS integration, see the advanced guide.

Common topics

  • Billing & subscriptions —Manage your plan, download invoices, or cancel at any time from the dashboard.
  • API keys — Create and revoke API keys under Settings › Developer. Keys are scoped to specific operations (scan, sign, read).
  • Verification — Anyone can verify a signed file at without an account.Anyone can verify a signed file at notarai.io/verify without an account.
  • EU AI Act compliance — NotarAI embeds a C2PA manifest into your images to satisfy Article 50 disclosure obligations. See the for details on what is embedded and how to customise it.NotarAI embeds a C2PA manifest into your images to satisfy Article 50 disclosure obligations. See the docs for details on what is embedded and how to customise it.
  • Data & privacy — Review our and .Review our Privacy Policy and Data Processing Agreement.

Response times

Support is provided by email. We aim to respond to all enquiries within one business day. For urgent production issues affecting paying customers, please include "URGENT" in the subject line.